On this page, you will find answers to the most popular questions of our customers.
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1.When I have an order on your web, what is your delivery time?
Almost all the products on our website with stock, can ship out within 2 days after received payment, if not have stock, we have raw material in stock, will make and ship out within 4 days, the ship time normally is 3-8 days, for Canada, normally need 5-12 days.
I am interested in having a silk products manufactured. Can I customize the design and have my logo on it, also customzied color?
May I get a sample to before placing the order?
Yes, we can send a sample for your inspection. In fact, we always suggest making a sample for approval before production. We think this is a good way to ensure that everything is right for you, and we trust it will also avoid misunderstanding.
How can I get a sample for inspection?
What is your sample pricing and delivery time?
What is the Minimum Order Quantity(MOQ)? May I order less than MOQ?
How many momme do you have for silk fabric?
Normally with 16, 19, 22, 25 and 30 momme.
What kind of certificate you have?
We have BSCI, ISO9001, OEKO-TEX stander 100, etc.
How do you assure the quality?
We have strict quality control. When the raw materials arrive, we have the first-round of inspection. Before releasing the materials to the workshop, we have the second-round of inspection. During mass production, we arrange inspection for semi-finished products. After mass production, we have the final procedure of inspection. Besides, for most of the products, we have one-year warranty.
Are you factory?